Shipping & Delivery Policy
Last updated: October 2025
At Maison Laurent Montréal, we strive to ensure that every order is processed and delivered quickly, safely, and with the utmost care.
Below you will find all the details regarding our shipping and delivery process.
Order Processing
All orders are processed within 1 to 3 business days after payment has been confirmed.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and instructions to monitor your delivery status.
Delivery Time
The average delivery time is 3 to 7 business days, depending on your location.
Please note that delivery may take slightly longer during busy seasons, holidays, or due to customs inspections beyond our control.
We always aim to deliver as promptly as possible while maintaining product quality and accuracy.
Shipping Method & Origin
All orders are shipped directly from our trusted supplier in China to ensure efficient fulfillment and competitive pricing.
Depending on your country’s regulations, customs duties or import taxes may apply. These fees are the responsibility of the customer and are not included in the order price.
Shipping Costs
Shipping costs are automatically calculated at checkout based on the destination, package weight, and selected shipping method.
We are committed to offering transparent pricing and do not apply hidden fees.
Responsibility During Shipping
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Once tracking information confirms that your package has been delivered to the provided address, Maison Laurent Montréal is no longer responsible for any loss or theft.
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Please ensure that your shipping address is correct when placing your order.
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Address corrections must be submitted within 24 hours after your purchase.
If an incorrect or incomplete address causes a delivery failure, the responsibility lies solely with the customer.
Contact Information
For any questions or concerns about shipping and delivery, please contact our support team:
📧 info@maisonlaurentmontreal.com