Privacy Policy

 

Last updated: October 2025

This Privacy Policy applies to all services offered by Maison Laurent Montréal, operating under the brand Maison Laurent Montréal and reachable at info@maisonlaurentmontreal.com.
We respect your privacy and are committed to protecting any personal information you share with us. This document explains how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you create an account, place an order, or contact our customer support team. This may include:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via our payment partners)

  • IP address and browser/device information

  • Activity and preferences on our website

We only collect the information necessary to fulfill your order and improve your shopping experience.

2. How We Use Your Information

We process your personal data for the following purposes:

  • To process and deliver your orders accurately and efficiently

  • To provide responsive customer service and after-sales support

  • To send order updates, promotional offers, or relevant information

  • To improve our website, products, and customer experience

  • To comply with legal obligations and prevent fraud

We always ensure that your data is used responsibly and transparently.

3. Sharing Your Information

We only share your information with trusted third parties when it is essential for our business operations, such as:

  • Payment processors to handle secure transactions

  • Shipping carriers to deliver your orders

  • IT and marketing partners that help maintain our website and communication systems

These third parties are contractually obligated to handle your data securely and use it only for the agreed-upon purposes.
We never sell or rent your personal information to others.

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.
When data is no longer needed, it is securely deleted or anonymized.

5. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience, analyze visitor behavior, and personalize marketing efforts.
You can choose to disable or manage cookies through your browser settings at any time.
By continuing to browse our website, you consent to the use of cookies as described in this policy.

6. Your Privacy Rights

You have the right to:

  • Access and review the personal data we hold about you

  • Request corrections to any inaccurate information

  • Request deletion of your personal data

  • Object to the processing of your data for specific purposes

  • Request data portability

To exercise any of these rights, please contact us at info@maisonlaurentmontreal.com.
We will respond to all requests in accordance with applicable privacy laws.

7. Security of Your Data

We take data protection seriously. Our systems are secured using encryption, firewalls, and restricted access protocols to ensure your personal data remains private and protected against unauthorized access.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us:

Company Name: Maison Laurent Montréal
Email: info@maisonlaurentmontreal.com